Privacy Policy

Last Updated: October 15, 2023

Your Privacy Matters
At Kustie.shop (“we,” “us,” or “our”), we are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA). This policy explains how we collect, use, and safeguard your information when you use our cosmetics e-commerce platform.

1. Information We Collect

We collect the following data to provide our services:

  • Personal Data: Your name, email address, shipping/billing address, phone number, and payment information (processed securely via Stripe, PayPal, or other payment gateways).

  • Order Details: Purchase history, product preferences, and transaction records.

  • Technical Data: IP address, browser type, device information, and cookies (see Section 9).

2. How We Use Your Data

Your information is used to:

  • Process orders, payments, and shipments.

  • Communicate with you (e.g., order confirmations, customer support via email or phone).

  • Improve website functionality and personalize your experience.

  • Send marketing emails (only with your explicit consent).

  • Comply with legal obligations (e.g., tax reporting, fraud prevention).

3. Legal Basis for Processing (GDPR)

  • Contractual Necessity: To fulfill orders you place.

  • Consent: For marketing communications (you may withdraw consent anytime).

  • Legal Compliance: To meet tax, customs, or regulatory requirements.

4. Data Sharing

We share your data only as necessary with:

  • Payment Processors: Stripe, PayPal, and other secure gateways (card details are never stored on our servers).

  • Shipping Partners: FedEx, DHL, or other carriers to deliver your orders.

  • Legal Authorities: When required by law (e.g., customs declarations, tax audits).

5. Your Rights

Under GDPR and CCPA/CPRA, you have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request a copy of your data in a portable format.

  • Object to data processing or request restrictions.

To exercise these rights, contact us at:

6. Data Security

We use SSL encryption, secure payment gateways, and regular security audits to protect your data. However, no online transmission is 100% secure.

7. International Data Transfers

Data may be transferred outside the EU (e.g., to US-based servers). We ensure GDPR compliance through Standard Contractual Clauses (SCCs) with third-party providers.

8. Children’s Privacy

Our website is not intended for users under 16 (EU) or 13 (US). We do not knowingly collect data from minors.

9. Cookies

We use cookies to:

  • Remember your cart items and login status.

  • Analyze website traffic via Google Analytics.

You can manage cookies through your browser settings.

10. Updates to This Policy

Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions or data requests:

  • Email: support@kustie.shop

  • Phone: +1 650-758-7479

  • EU Representative (GDPR): [Optional – If applicable, insert EU representative contact here.]